To efficiently manage transactions and returns in the POS system, you can follow these steps:
Find a Transaction
You can find a specific transaction in three different ways:
- Fill in the receipt number
- Enter the exact receipt number in the search field to quickly locate the transaction.
- Scan the QR code
- Click on the barcode symbol to open the built-in barcode scanner.
- Scan the QR code on the receipt to automatically retrieve the transaction.
- Sort Transactions
- Click on Sort and select the payment method.
- Scroll through the list to find the transaction in question.
Carrying out a Return – Step by Step
Once you’ve found the right transaction, follow these steps to make a return:
- Find the right transaction
- Click on Return next to the transaction you want to manage.
- Select Items to Return
- Select the specific items to be returned.
- Choose how to distribute receipts
- Decide how you want to handle the receipt (for example, as a credit note) and click Continue.
- Review and Confirm
- Check all the details of the return.
- Click on Accept to complete the return process.
Tips
- Make sure to double-check the receipt number or QR code to ensure you are processing the correct transaction.
- If you have questions about how to handle a specific return, consult the manual or contact support for further assistance.
By following these steps, you can easily and efficiently manage both transactions and returns in your POS system.
