When your e-commerce is integrated with your physical store, you will have access to features for managing incoming e-commerce orders and for making purchases with stock from other stores or central warehouses.
Manage Incoming Orders
- Incoming Orders button: Located in the top right corner of the checkout.
- View Reservations and Orders: Click to see if there are any e-commerce orders received or reservations from customers.
- Process and Order:
- Select an order or reservation by clicking on the order details.
- Products are automatically added to the shopping cart.
- Complete your purchase by selecting a payment method at checkout.
Place Order from Other Warehouse or Store
If you have several warehouses or stores and want to send an order from another location, do the following:
- Add item to cart: Add the items the customer wants to the cart.
- Select Other layer:
- Click on the truck icon.
- Select the warehouse or store from which the product will be shipped.
- Finalize the order:
- Complete the purchase as usual, selecting Invoice as the payment method.
- An order confirmation is printed when the order is placed.
- When the goods are shipped from the selected warehouse, the invoice is activated and sent to the customer.
- Order management in Admin:
- This order is then in admin for further processing.
- In the case of partial deliveries, where some goods are sent from another store/warehouse, each part can be handled individually and sent as required.
With these features, you can effectively manage the omni-order flow between e-commerce and your physical stores or warehouses.
